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I have not been on here for quite some time but I see that nothing much has changed.In particular people are still buying cheap welding equipment and coming on here and whinging about their bad experiences with the equipment. Well I for one are completely over these people, when are they ever going to learn. I did have sympathy for them some time ago but with all the info available these days about these so called bargains they deserve what they get. Just to relate one incident of many that I have encounted. A guy brings in a Mig to my shop to be repaired. Looks new? Yes it is. So why dont you claim warranty? I tried with no success. Hmm figures! Can you fix it for me. I can. OK I will leave it with you then. Hope your not in a hurry. Well I am in the middle of building a trailer so couple of days will be fine. Yeah right!So I tracked down the scumbag importers of the POS. They said that they do not carry any spare parts at all
.. So after some well deserved abuse from myself I hung up.Tried to obtain components needed, no luck there. Rang customer said it may cost as much to repair it as what he paid for it. Thats OK he says. Well why didnt he buy a descent machine in the first place or scrap with this one and buy another POS???So I modified it with quality parts, the repairs and my time sourcing parts etc. ended up costing more than he paid for it, he was happy !!! ??? Some people have rocks in there heads!!!!!!!!!!! And will never ever learn.
Reply:Your right. Their is lots of info available now regarding cheap import units. If you happen to buy one, live with your decision and dont come complainin' to forums.
Reply:Your customer is lucky you were willing to go as far as you did. I hope he realises this and just what sort of real customer service you provide. Just think about what kind of service you'd provide for products where the manufacturer actually stands behind it's products. Most of the places around here I'm aware of wouldn't bother. Guess they've been burned by customers who said "yes, go ahead and fix it for that price" only to later say they didn't want to spend the money on the repair, leaving the shop stuck with a machine they can't sell for enough to cover parts and labor they've put into it. Who in their right mind would buy a cobbled together POS machine for the cost of "new"?Since it sounds like you are willing to go the extra mile for your customers on repairs, I'd suggest you add your location to your User CP at the top left, and maybe some contact info about your business in your sig line at the bottom so guys here can get in touch with you if they need repairs done.Last edited by DSW; 04-30-2011 at 08:30 PM..No government ever voluntarily reduces itself in size. Government programs, once launched, never disappear. Actually, a government bureau is the nearest thing to eternal life we'll ever see on this earth! Ronald Reagan
Reply:The customer paid and was happy. If they keep paying, and are happy, which indicates they will spend more in future, that sounds like a good business model to me.
Reply:Originally Posted by farmallThe customer paid and was happy. If they keep paying, and are happy, which indicates they will spend more in future, that sounds like a good business model to me.
Reply:[QUOTE=Shox Dr;504860As for building crap you guys are pretty good at it. I should know I imported from the USA to the UK for 15 yrs[/QUOTE]Hey, some of us are still around to remember Lucas the inventor of the short circuit. While some believe that Lucas is only an acronym for Loose Unsoldered Connections And Splices other of us know him as the true Prince of Darkness with his personal motto: Get home before dark. I'm sure every nation has manufactured some real clunkers, but England and the nearly ubiquitous calamity of so many products with Lucas elements holds the grand prize. I say nearly ubiquitous as I've heard rumors that Lucas at one time decided to diversify and started manufacturing vacuum cleaners...the only Lucas product that didn't suck...Lincoln PrecisionTig 275Miller 251Miller DialArc 250Bridgeport millHossfeld bender & diesLogan shaperJet 14 X 40 latheSouth Bend 9" 'C'Hypertherm 900Ellis 3000 band saw21"Royersford ExcelsiorTwo shops, still too many tools.
Reply:I'm not talking about stuff made 30+ years ago. I'm talking now. Sure you guys make some really good gear, BUT, you also make some really really bad gear, and back it up with poor customer service to boot.People in Glass houses shouldn't throw stones
Reply:you helped the guy...this post reminds me of Jack, an old guy who used to work at lws..he retired and they had some hot dogs and stuff as a going away thing...i walked in and said Jack i need you to get me a plastic drive wheel for my little chinese mig machine, it didnt have a name on it...no problem says jack, have it for ya tomorrow...
Reply:And lest we forget the Jaguar, that marks its territory from new till retirement. Just keep refilling it with oil and check the petrol..BobI'm spending my Kids inheritance, I dont like him that much anyway!!!!!!Enuff tools to do the job, enough sense to use em.Anybody got a spare set of kidneys? Trade?
Reply:Hey now, easy on the jags! I love the stars and stripes but Jaguar (before Sir William Lyons passed) were truly a breed of there own. I wish I could claim that I'm the proud owner, but I can't. My father, however, started his SCCA career in an XK120, and eventually ended up in a D type. He owns two E types as of right now. Ps sorry if I hijacked a bit. Won't happen again.
Reply:Billy, I have so many friends that call me up and brag about the HF or other import welders they just picked up. I use to try to explain but now I just shake my head and laugh. Problem is after a while all the good stuff will have been scrapped due to record high scrap prices and all that will be left are the $89 mig welders. What a shame."Si Vis Pacem Para Bellum"Lincoln Idealarc 250 AC/DCMillermatic 251 Syncrowave 300 30A spoolgunLincoln MP210Hypertherm 45(2) LN 25(2) Lincoln Weldanpower 225 CV(4) SA200 1 short hood SA250 SAM 400
Reply:There are many people who don't track scrap. Welding machines hide everywhere, waiting for the skillful scrounger to strike.
Reply:Originally Posted by Shox Dryeah it's bummer then customer hassle you with stuff to do, pay up, and walk out happy
Reply:These are the same people who come in and ask you to build something that does notexist (except in their immagination) using only scrap parts to be finnished in less than a week (including testing) and costing less than 75 $ !I am the happy owner of a dynasty 200 ( MILLER ! ) I certainly could have bought chinese for less than half the price. I saved for 2 years to get it. I KNOW I would have already be regretting it if I had gone communist !There seems to be a strong undercurent of know-nothing people more than willing to tell you how to do everything but knowing nothing themselves and having never done anything themselves. These people seem to be breeding faster than the rest of us. Maybe we could start the rumor that in California that they build and repair stuff overthere for free ! Yes- move there ! Please !Yes - that was my button even though I pushed it myself !Tim
Reply:People are always going to make their own decisions. Some on price, some on service some probably on color or where its made. It is easy to be mislead or out right lied to. The average consumer doesn't read posts and theads on a welding site. They do a google search come upon a site that looks independent see info and make their decision. An experienced person would look and see it was a corprate site blowing smoke. After the consumer has problems the do another search describing there probs than find sites like this. If you looked at htp most people think theyre made in America after all their site is wled america.Millermatic 252millermatic 175miller 300 Thunderboltlincoln ranger 250smith torcheslots of bfh'sIf it dont fit get a bigger hammer
Reply:Youre story reminds me of my "quality" Hypertherm Plasma Cutter that failed on me with only 10 hours on it. They wanted to replace the "quality" board in it for $1200.I have a $700 Longevity plasma cutter that has cut much more than the Hyperthem ever came close to cutting. For me it works and I have already gotten my money out of it.
Reply:Originally Posted by KaosYoure story reminds me of my "quality" Hypertherm Plasma Cutter that failed on me with only 10 hours on it. They wanted to replace the "quality" board in it for $1200.I have a $700 Longevity plasma cutter that has cut much more than the Hyperthem ever came close to cutting. For me it works and I have already gotten my money out of it.
Reply:Originally Posted by Shox DrI'm not talking about stuff made 30+ years ago. I'm talking now. Sure you guys make some really good gear, BUT, you also make some really really bad gear, and back it up with poor customer service to boot.
Reply:Originally Posted by Shox DrAs for building crap you guys are pretty good at it. I should know I imported from the USA to the UK for 15 yrs
Reply:Most electronic mortality is "infant mortality". Run the snot out of anything you get while it's well into warranty, because warranty has limits.
Reply:Originally Posted by KaosYoure story reminds me of my "quality" Hypertherm Plasma Cutter that failed on me with only 10 hours on it. They wanted to replace the "quality" board in it for $1200.I have a $700 Longevity plasma cutter that has cut much more than the Hyperthem ever came close to cutting. For me it works and I have already gotten my money out of it.
Reply:Why would I lie about that? Longevity didn't "save the day". I simply purchased what I could afford and it worked. I do not have anything to do with Longevity and have not even communicated with them in anyway since the inital purcahse of my machine. I told a simple fact of what happened and the exact response I got from hypertherm. It was NOT under warranty and it only had 10 hours. I had a bad experience with hypertherm due to their lack of customer service (in my case) but I am not going to call others liars or freak out because you like hypertherm. I could not afford the Hypertherm, Miller or Hobart, I spent my money on a MillerMatic.Some of you have serious issues about these plasma cutters!Last edited by Kaos; 07-14-2011 at 10:52 PM.
Reply:Originally Posted by shovelonYou are so full of "Bull" it is not funny.A "Quality" Hypertherm would have been repaired under warranty. In fact even out of warranty they will walk you thru the diagnosis and provide options for your repair. If you killed a board, what 3 years beyond purchase, you probably many times got your money's worth.So go ahead and beetch. You will get no sympathy from me.
Reply:Originally Posted by farmallMost electronic mortality is "infant mortality". Run the snot out of anything you get while it's well into warranty, because warranty has limits.
Reply:Originally Posted by KaosWasn't looking for sympathy from anyone and only complaing because they wanted me to pay a repair that was more than the machine was worth. It was NOT under warranty. It only had 10 hours on it so I did not get my moneys worth. Just didnt use it much.Originally Posted by soutthpawIf ya still got it, Put it up for sale here, I am sure there will be someone who wants to buy it. Drop Jim Colt a PM I am sure he would be able to help you out.
Reply:Originally Posted by KaosI wish I did, long story short, I let the repair shop keep it. It was a MAX 40 and would be considered old now. I did make some money back on some the tips and other parts I sold on ebay. Only thing I have left know is the manual .Thanks for the suggestion though.
Reply:Originally Posted by Welding_SwedeYou may have fallen for the oldest trick in the book. "Sorry buddy, got a bad board, not worth fixing, give you $20.00 for the scrap." It happens. Not saying there aren't good, honest repair facilities out there, just saying there are also some real shysters.I never let the shop keep anything. Unless a part has a core charge I want it back. But then, I've been burned a few times.Hope that Longevity lives up to its name.
Reply:Originally Posted by KaosYoure story reminds me of my "quality" Hypertherm Plasma Cutter that failed on me with only 10 hours on it. They wanted to replace the "quality" board in it for $1200.I have a $700 Longevity plasma cutter that has cut much more than the Hyperthem ever came close to cutting. For me it works and I have already gotten my money out of it.
Reply:Originally Posted by Shox DrI'm not talking about stuff made 30+ years ago. I'm talking now. Sure you guys make some really good gear, BUT, you also make some really really bad gear, and back it up with poor customer service to boot.People in Glass houses shouldn't throw stones
Reply:Originally Posted by soutthpawIf ya still got it, Put it up for sale here, I am sure there will be someone who wants to buy it. Drop Jim Colt a PM I am sure he would be able to help you out. I found a place to repair boards they currently have my wire feed board for my L-tec $101 it is repaired and shipped back with full warranty. everybody makes the occasional lemon.. sounds like that is what you got on your HT
Reply:So Kaos says there was a Max40 with 10 hours, out of warranty which is 3 years. When did they stop making the Max 40? Must have been at least 5 maybe 10 years ago? Now he buys a Longevity plasma, who haven't been in business for 10 years and it's cutting up a storm and paying for itself. Hmmm. That's a lot of cutting for the new machine but for 3 years while under warranty the Max had 10 hrs on it?Next Kaos complains about Hypertherm service, but low and behold, he took the machine to a LWS for service. Any calls to Hypertherm? Even still, a dead Max40 carcass is worth at least a couple/few hundred in parts. And anyone that's done this long enough know there are guys that fix boards. Something doesn't quite sound right.Here's the thread from 3 years ago where Kaos first mentions the failure.http://weldingweb.com/vbb/showthread.php?t=25353According to Jim they stopped making the MAX40 in 1989 or so. Let's be fair and call it 1990. Warranty 'til 1993. 10 hours. Fast forward to 2008 when Kaos buys his Longevity. Is Kaos sure that machine only has 10 hours on it? Or did Kaos buy a 15 year old (or better) machine used and only get 10 hours out of it?Last edited by dstevens; 07-16-2011 at 01:14 AM.Reason: more info
Reply:Originally Posted by dstevensSo Kaos says there was a Max40 with 10 hours, out of warranty which is 3 years. When did they stop making the Max 40? Must have been at least 5 maybe 10 years ago? Now he buys a Longevity plasma, who haven't been in business for 10 years and it's cutting up a storm and paying for itself. Hmmm. That's a lot of cutting for the new machine but for 3 years while under warranty the Max had 10 hrs on it?Next Kaos complains about Hypertherm service, but low and behold, he took the machine to a LWS for service. Any calls to Hypertherm? Even still, a dead Max40 carcass is worth at least a couple/few hundred in parts. And anyone that's done this long enough know there are guys that fix boards. Something doesn't quite sound right.Here's the thread from 3 years ago where Kaos first mentions the failure.http://weldingweb.com/vbb/showthread.php?t=25353According to Jim they stopped making the MAX40 in 1989 or so. Let's be fair and call it 1990. Warranty 'til 1993. 10 hours. Fast forward to 2008 when Kaos buys his Longevity. Is Kaos sure that machine only has 10 hours on it? Or did Kaos buy a 15 year old (or better) machine used and only get 10 hours out of it?
Reply:Originally Posted by WyoRoyHey, some of us are still around to remember Lucas the inventor of the short circuit. While some believe that Lucas is only an acronym for Loose Unsoldered Connections And Splices other of us know him as the true Prince of Darkness with his personal motto: Get home before dark. I'm sure every nation has manufactured some real clunkers, but England and the nearly ubiquitous calamity of so many products with Lucas elements holds the grand prize. I say nearly ubiquitous as I've heard rumors that Lucas at one time decided to diversify and started manufacturing vacuum cleaners...the only Lucas product that didn't suck...
Reply:Kaos, you're getting called out on your BS, not the fact you bought an import. You are misrepresenting the situation. Which is a nice way of saying you are lying about it. You heard right from the horses mouth, he didn't see how it could cost that much to fix a MAX40. Do you really expect warranty service on a machine that hasn't been made in 20 years? Now you say it had an "hour meter"? Interesting because that isn't an included feature. We aren't pro Hypertherm as much as we are anti-BS. If you have a legit beef that's one thing, but it looks to me like for whatever reason you're just making it up as you go along. And that's weak, dude...
Reply:Not going to discuss it in open forum.Last edited by Kaos; 07-16-2011 at 03:46 PM.
Reply:I might give this a few more dayzzzzeeee...Maybe not....zap!I am not completely insane..Some parts are missing Professional Driver on a closed course....Do not attempt.Just because I'm a dumbass don't mean that you can be too.So DON'T try any of this **** l do at home.
Reply:Originally Posted by zapsterI might give this a few more dayzzzzeeee...Maybe not....zap!
Reply:Your welcome....zap!I am not completely insane..Some parts are missing Professional Driver on a closed course....Do not attempt.Just because I'm a dumbass don't mean that you can be too.So DON'T try any of this **** l do at home.
Reply:play nice everyone>Innovations are what i leave behind for History
Reply:Originally Posted by farmersammThis brings to mind the Comet. Had a nasty habit of falling out of the sky. http://en.wikipedia.org/wiki/De_Havilland_CometBut they did get it right eventually.
Reply:To the people who think Kaos is giving out BS; I don't think you should accuse anyone of this unless you have irrefutable proof and I don't think you can do that. You weren't there so I think that you need to accept what he is saying. Otherwise, you are making assumptions.To the OP; I don't think anyone is looking for sympathy at all. And if you can make money repairing those welders, you ought to be happy as they keep you in business.Yes?
Reply:Originally Posted by LlundbergTo the people who think Kaos is giving out BS; I don't think you should accuse anyone of this unless you have irrefutable proof and I don't think you can do that. You weren't there so I think that you need to accept what he is saying. Otherwise, you are making assumptions.To the OP; I don't think anyone is looking for sympathy at all. And if you can make money repairing those welders, you ought to be happy as they keep you in business.Yes?
Reply:Originally Posted by wintermuteHmm...just joined and this is your first post...why do I feel like you are a dual account for someone else.--Wintermute
Reply:Wow......how did I miss this thread! Must have been working on my old Max40! Jim
Reply:Originally Posted by LlundbergBecause you're overly suspicious perhaps?No, Mr Wintermute. This really IS my first post. Why is it that people are so bloody sus?Why can't you just accept what people are telling you? No one has anything to gain by lying in here.Nevertheless, my opinions still stand. And that's all what they are; my opinion.
Reply:Hmmmm....Lundberg. Where have I heard that name before???Oh yeah... Office Space."Hello Peter, whats happening? Ummm, I'm gonna need you to go ahead come in tomorrow. So if you could be here around 9 that would be great, mmmk... oh oh! and I almost forgot ahh, I'm also gonna need you to go ahead and come in on Sunday too, kay. We ahh lost some people this week and ah, we sorta need to play catch up."Could it be?
Reply:Originally Posted by jimcoltWow......how did I miss this thread! Must have been working on my old Max40! Jim
Reply:"In particular people are still buying cheap welding equipment and coming on here and whinging about their bad experiences with the equipment."Not me, not anymore. MM211, and never looked back.Spent the extra, and have better results, and a better hand as well.I still suck, but much less than I used to. And I'm learningmore efficiently.[RedneckJazz]Miller Bobcat 225Miller S32p FeederMiller 251D Hi FreqMillermatic 211
Reply:I check the tractor forum daily.....not a heck of a lot of Plasma activity at the moment!Jim Originally Posted by killdozerd11Hey jim how trickshave not seen you on the tractor forum latelyThe dude is full of it but that's just my opinion |
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发表于 2021-8-31 23:25:39