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How good are Home Depot Extended warranty plans?

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发表于 2021-8-31 22:42:55 | 显示全部楼层 |阅读模式
I didnt' realize this, but Home depost is a reseller of a lot of different welders, AHP, Longevity,Everlast, Lotos, other chineese stuff, and Lincoln welders.http://www.homedepot.com/b/Tools-Har...s/N-5yc1vZc8lsFor welders between $1000 and $2000 you can get a 3 year warranty extension for $280.It starts when the manufacturer's warranty ends.Normally I think extended warranties are for chumps, but given the unproven track records of these newer digital chinese welders $280 does not seem that bad. It seems like the chineese manufacturer's have new replacment models every 2 years or so and parts might be hard to come by 4 years down the road, which means you would get a brand new welder to replace a broken in warranty one? what do you think?
Reply:if there are other 3rd party welder extended warranties, which haVE BEEN good in your experience?
Reply:Why by junk in the first place and get aggravated fixing something that shouldnt break? I bought over 20 years ago a lincoln weldpak 100 from homedepot and it still is going strong with no issues....for all the money I NEVER buy extended warranties ( cars, appliances etc.) I so far ahead I can replace or fix almost anything and still have saved money ....print out or put a link to the extended warranty so we can read the details.....Of all the things I lost I miss my mind the most...I know just enough about everything to be dangerous......You cant cure stupid..only kill it...
Reply:home depot is solid. The do what they say they will do.Miller Multimatic 255
Reply:Service Plans (products $300 and over other than Hot Water Heaters and Major Appliances):What is Covered: This Plan covers parts and labor costs to repair your product in the event your productexperiences a breakdown which is not concurrently covered under any insurance policy or any other servicecontract. If we determine that we cannot service your product as specified in this Plan, we may replace it with areplacement product or we may at our discretion issue you a Home Depot gift card or check for the originalpurchase price of that product, including taxes, as indicated on your sales receipt. Non-original manufacturer’sparts may be used for repair of the product if the manufacturer’s parts are unavailable or more costly.This Plan includes the following enhanced coverage beginning on your date of purchase:265 v. ____1____(03/14) Pickup and delivery for products with an original purchase price of $799 and above. Surge protection Preventative Maintenance Part Reimbursement Add-On Program for All Lawn Mowers andTractors: You will receive a 30% reimbursement (up to $500) on select preventative maintenance partspurchased at retailer locations, online at homedepot.com or on the retailer’s mobile application for theduration of this Contract. The preventative maintenance parts eligible for this reimbursement arebatteries, belts, blades, filters, oil, spark plugs, and tires. There is a $500 limit on the preventativemaintenance rebate for the life of the Contract. You must contact Asurion at 1-800-HOMEDEPOT (1-800-466-3337) to file a claim for this reimbursement. You will be required to provide Asurion with a copyof the sales receipt to obtain the reimbursement. Retailer will not apply the aforementionedreimbursement amount to the purchase of these products in its stores, on its website or its mobileapplications.Term of Coverage: The term of the Service Plan coverage begins immediately following the expiration of themanufacturer’s labor warranty and remains in effect unless cancelled or fulfilled pursuant to the provisions belowfor the term indicated on your sales receipt. Our obligations under this Plan will be considered fulfilled if we provideyou with a replacement product, a check, or Home Depot gift card for the original purchase price of your product,including taxes as indicated on your sales receipt.How it works: If your product experiences a breakdown, contact customer service at 1-800-HOMEDEPOT (1-800-466-3337) to process your claim. If in-home service is provided for the full term of your manufacturer’s warranty,then it will be provided under this Plan. If in-home service is not provided, we will pay for the cost of shipping yourproduct back for repair or replacement. At our sole discretion, we may require that you return the covered productto us as a condition to receiving a replacement product. Once your product has been replaced all of our obligationsunder this Plan have been fulfilled in their entirety.No Lemon Policy: After three (3) service repairs have been completed on an individual product for the samebreakdown or component, and that product requires a fourth (4th) repair for the same breakdown or component, asdetermined by us, we will replace it, at our discretion, with a new or remanufactured product of like kind and qualitythat performs to the factory specifications of the original product or provide you a gift card or check with a valueequivalent to the original purchase price of the product, including sales tax. This Plan shall be satisfied upon replacementof your product or issuance of your Home Depot gift card or check
Reply:It's just an exercise in probability.  Businesses like HD or Best Buy make a profit on extended warranties or they wouldn't sell them.   The price is figured so they take in more than they pay out so the odds are against you.  Then on top of that if you factor in the hassle of collecting on it they are not attractive to me and I always decline them.   The only items I don't self insure are the truly big things like houses and new trucks.
Reply:full contract avaialbe athttp://www.homedepot.com/hdus/en_US/...20_14)_(3).pdfi am not 100% sure if this policy applies to welders since they quoted me a $1000 to $2000 power tool policy, and this policy just specified anything over $300.the reviews on this site are not that positive, main gripe seems to be that resolution takes too long.http://www.consumeraffairs.com/homeo...ty.html?page=2this does not surprise me since the warranty company handles thousands of products and farms out repair work to other companies.  Sounds like it is good if your welder goes to crap and you can wait to get it fixed or have check issued.
Reply:just to check them out I called the phone number on the contract, the computer gives you a choice between direct tv or other issues, choose other and it hangs up on youchoose direct tv and they say sorry they have to look up that phone numberthen they tell you to call home depot. not exactly reassuring. maybe that is just how they work using home depot as their puppet.
Reply:Lincoln offers a 3 yr warranty.  I have ways received great customer service through them.  The other brands listed make me cringe as much as being asked to purchase an extended warranty.
Reply:good for you, I have a lincoln and their service provider, air gas, sucks. took a PT275 to them a while ago , they called me up and said the welder was fixed.I went to pick it up and they told me a wire had shorted out against a panel. showed me the bare wire , the fixed it by pushign the wire back so it would not touch the panel.!!!! seriously that was their solution, I saw  the paper work and the charged lincoln about $400 for pushgin back the wire. after I bitched, they used electrical tape to "repair" /cover it.never had an issue wtih the longevity 160sx.
Reply:Originally Posted by Louie1961home depot is solid. The do what they say they will do.
Reply:Originally Posted by ALincarolinaIt's just an exercise in probability.  Businesses like HD or Best Buy make a profit on extended warranties or they wouldn't sell them.   The price is figured so they take in more than they pay out so the odds are against you.  Then on top of that if you factor in the hassle of collecting on it they are not attractive to me and I always decline them.   The only items I don't self insure are the truly big things like houses and new trucks.
Reply:To clarify....the warranty and service provided is effective day 1 and extends the manufacture's warranty by 3 year or up to a total of 5 years whichever is shortest.  Anything happens you deal with home depot and not the manufacturer directly. Home depot will handle all of the logistics /costs.....
Reply:Originally Posted by kriskykTo clarify....the warranty and service provided is effective day 1 and extends the manufacture's warranty by 3 year or up to a total of 5 years whichever is shortest.  Anything happens you deal with home depot and not the manufacturer directly. Home depot will handle all of the logistics /costs.....
Reply:Originally Posted by AluminumWelderjust to check them out I called the phone number on the contract, the computer gives you a choice between direct tv or other issues, choose other and it hangs up on youchoose direct tv and they say sorry they have to look up that phone numberthen they tell you to call home depot. not exactly reassuring. maybe that is just how they work using home depot as their puppet.
Reply:Originally Posted by AluminumWelderwhat contract are you reading?[DOZE =4]" The term of the Service Plan coverage begins immediately following the expiration of themanufacturer’s labor warranty "[/SIZE]
Reply:Originally Posted by kriskykJust speaking from experience and what I confirmed from home depot in writing.....talk to them they will tell you the same.....more interestingly in writing they confirmed that I really didn't need the extended warranty as they would honor the manufacturers warranty....ymmv....
Reply:Number of Milwaukee power tools.....and most recently what I described earlier was for a an AHP tig welder, they even honored 20% harbor freight coupon......use home depot chat function on their site and save the transcript....
Reply:Just tried the chat and the agent says they do not honor harborfreight, you must have gotten lucky!Still $360 for a water cooler is a good price and one can use their business license to get it tax free.Code:ME:  I want to buy Longevity tig water cooler $399 Model # 880121 Internet # 205219124 i have a 20% off harbof freight competitor coupondo you accept the competitors coupon for this product?We do not match Harbor Freight coupons. I would be happy to offer a one time courtesy 10% discount if you place the order while in this chat with me.Rebecca A.: at 17:04:16
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