Powermax 30xp no ppwer

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Hello,I have a powermax 30xp I purchased new back around 2015 I believe.  I use it semi-regularly.Today while using it all the lights on the machine shut off and I am un able to get them to work. I had just completed a cut and when i set the torch down it dropped off the table and hit the concrete floor.  The next cut it was no longer working with no lights on.I have checked and replaced the consumables.  They are good and currently new.  No change.  I pulled the torch handle apart and checked all connections and switches and they appear to be workimg properly. I checked and have power afyer the switch.
Reply:Where did you buy your consumables?
Reply:Originally Posted by ben_john7Where did you buy your consumables?
Reply:Wondering if you were able to get your PMX30 XP working yet? Have you contacted Hypertherm technical service yet about this? Originally Posted by Bear9350Hello,I have a powermax 30xp I purchased new back around 2015 I believe.  I use it semi-regularly.Today while using it all the lights on the machine shut off and I am un able to get them to work. I had just completed a cut and when i set the torch down it dropped off the table and hit the concrete floor.  The next cut it was no longer working with no lights on.I have checked and replaced the consumables.  They are good and currently new.  No change.  I pulled the torch handle apart and checked all connections and switches and they appear to be workimg properly. I checked and have power afyer the switch.
Reply:I did contact their support.  I ran a few tests to check for power at a few locations.  Based on those results I likely need to replace the powerboard. It's a $650 part so I haven't ordered it yet.
Reply:I'm really sorry to hear that. We're always hoping that it's going to be an easy fix first. Maybe now is the time to consider upgrading to larger system? we have a trade-in program where you can get money for system even if it doesn't power on and the value of your trade in depends on the system you are buying not trading in. However, if you choose to buy a new board i'm sure your 30xp will run fantastic and provide you with many more years of cutting. If you choose to at least look into the option contact your authorized distributor about the program. Good luck and i'm sorry again to hear about the repair. Originally Posted by Bear9350I did contact their support.  I ran a few tests to check for power at a few locations.  Based on those results I likely need to replace the powerboard. It's a $650 part so I haven't ordered it yet.