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Princess Auto has always been a ho-hum store for me. Your typical not bad quality reasonably priced items interspersed with unique or surplus and a REAL healthy dose of imported junk. I've mentioned this before. We got our first store here on the island a little over ten years ago. Brand new beautiful complex but one of the worst managed and staffed business i have ever seen. I won't bore you with stories and details. BAD (IMO). You get the pic. Others have mentioned how their regional outlets are great so I just assumed I was out of luck with mine. BUT I have noticed within the last year or so (since their renovation) staff attitudes have definitely improved. AND looking at the flyer today the quality of their product line has improved also. Anyone else notice? Or is being a Limited Income Senior clouding my judgement??
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Reply:Our PA in Dartmouth has one of the best group of people I've dealt with. They can be busy as he77 and they don't mind helping in the least. Call up to see if they have something, they'll check on the computer and if it says yes they'll ask if you're coming in so they'll go and physically check and [put it away for you. Returns are no problem which is a good thing LOL.Yes, a lot of their stuff is Chinesium junk but the Power Point stuff seems to be a lot better quality than the Power Fist. Bought a Schumacher battery maintainer, 2 years later it went bad but it had a 5 year warranty. Took it back fully expecting to hear the ' you have to ship it back to the manufacturer" Since I had the receipt, they gave me my money back, not an exchange so I went and bought another.The one here also has a pretty good hydraulic assortment as well, Gresen, BB and so other brand names................Mike
Reply:My shadow has never actually darkened the door of a Princess Auto store but I have bought thousands of dollars of stuff from them over the years. Quite a bit of hydraulic stuff. I've only returned/refused something once. It was a 5 hp totally enclosed motor that arrived with the connection box broken off. They sent me another that was less damaged that I accepted. Seems to run fine but they should up their game a bit on some heavy stuff packaging. Wasn't really well packaged. On the other hand I bought an alleged 6 hp (peak) refurbished air compressor, US assembled delivered to my garage door in Quebec from Alberta for $65.00 shipping and the compressor was something like $600.00. Does what I need it to do. It probably won't be a popular opinion here but China is every bit as capable of making quality goods as anyone else. Like Japan after world war 2 they've shipped a lot of trash over here but they can and do make some good quality stuff but it usually isn't quite dirt cheap. If PA ever opens a store near me or one easy to get to from where I am, I expect I'll, at the very least, check it out.---Meltedmetal
Reply:What can I say? I'm a regular and they treat me like royalty. Clerk assistance is as individual as who's helping you, but 90% of the time I've had very good responses, and I've witnessed staff being unnecessarily harassed by moron customers. Sometimes they are in a bad mood for a reason. I've taken a number of items back with no problem (sometimes inferior merchandise, sometimes I just screwed up on size or something). I just bought another tool cart to set my cheap Chinese plasma on and I can't buy the metal and 4 castors for what I got it delivered for (well.... delivered 8 miles away, but that's a Purolator issue, not P/A's). I tend to shy away from electronics and anything with an electric motor, but I have also had good luck with hydraulics and the Power Point line. My Ingorsol Rand compressor came via P/A and despite my buying "American", it still comes with a "Made in China" compressor pump so I don't see much difference in quality levels some times. For lots of shop items like wire, connectors, sometimes even brand name welding rods, they are a pretty good source.250 amp Miller DialArc AC/DC StickF-225 amp Forney AC Stick230 amp Sears AC StickLincoln 180C MIGVictor Medalist 350 O/ACut 50 PlasmaLes |
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发表于 2021-10-21 15:51:29